Privacy Policy Gema Fashion VOF

Last updated: September 2025

At Gema Fashion VOF (jerseyfashion.nl), we highly value the protection of your personal data. This privacy policy explains what data we collect, why we collect it, how we handle it, and what your rights are.

1. Who are we?

Gema Fashion VOF

Postweg 33, 5913 PD Venlo, Netherlands

Email: info@jerseyfashion.nl

Phone: +31 (0)6 34063304

We are responsible for processing your personal data as described in this policy.

2. What personal data do we process?

We only process personal data necessary for:

- Processing and shipping orders

- Customer service and aftersales

- Sending newsletters (only upon subscription)

- Improving our services (analysis and statistics)

Collected data:

- First and last name

- Address details (street, postal code, city, country)

- Email address

- Phone number

- Payment information (via external providers)

- Order history

- IP address (for security and analytics)

3. Who do we share your data with?

We only share your data with third parties when necessary for our services or legally required.

Delivery services

We share your name and address with carriers like PostNL, DHL, and MyParcel.

Customs and legal obligations

For international shipments, we may be required to share shipping info with authorities.

Payment providers

We use PayPal, CM Payments, Mollie, and Rabobank.

We never sell or trade your data. We also do not purchase external customer data.

4. How long do we store your data?

We store your data as long as you are a customer or until you request deletion.

Order data is stored for at least 7 years (tax law).

Newsletter data is stored until you unsubscribe.

Customer accounts can be permanently deleted upon request.

5. Your customer account

If you create an account, you can manage your data and order history.

Want to delete your account? Contact us via email or phone. After verification, we’ll delete it permanently.

6. Newsletter

We send newsletters (4–12 times per year) only to customers or subscribers.

Unsubscribe via:

- The link in the newsletter

- Email to info@jerseyfashion.nl

- Our website: [link to unsubscribe form]

7. Cookies and analytics tools

We use functional and analytical cookies.

Functional cookies store your cart or login info.

Analytical cookies (Google Analytics, etracker.com) collect anonymized visitor data.

You can manage cookies via your browser settings.

8. Social media

We are active on Facebook and Instagram. Following/unfollowing is voluntary via your own account.

We do not collect personal data via social media without your consent.

9. Data security

Your data is stored on secure servers by Strato AG (ISO 27001 compliant).

We take technical and organizational measures to prevent loss, misuse, or unauthorized access.

10. Your rights under GDPR

You have the following rights:

- Right to access

- Right to correction

- Right to deletion

- Right to restrict processing

- Right to data portability

- Right to object

Contact: info@jerseyfashion.nl

You may also file a complaint with the Dutch Data Protection Authority: www.autoriteitpersoonsgegevens.nl

11. Changes to this privacy policy

We reserve the right to update this policy. The latest version is always published on our website. You will be notified of major changes.